1/17/2024 0 Comments Lightspeed retail careers![]() To delight our customers we are looking for people who: We believe that customer support is more than just providing answers to our customers' questions, so together with the team, you also focus on constantly improving our services. Don’t worry, we will provide full training and support as you settle into your new environment. After three months, you can take advantage of our hybrid work model, working three days in the office and two days remotely.Īs part of our growing customer support team, you will help our customers with a wide variety of requests. Working in our London office, you will receive comprehensive classroom training and have access to tools and support that will help you grow and develop in Lightspeed. We are currently hiring for work hours between 11am - 11pm, with typical shift patterns between 2 pm and 10 pm to support our North American Customers. As part of our team, you will have the opportunity to work in a dynamic and collaborative environment where you will contribute to our company's growth and success. Export your items from your previous POS system (if possible)Įncourage your employees to sign up and attend the Doing key point of sale workflows in Retail POS webinar if they haven’t yet.We are seeking a highly motivated individual to join our team in our London office.Attend (recommended for employees as well).Sign up and attend the How to use the POS (all staff) webinar. Learn how to do key point-of-sale workflows by following these sections of the getting started guide. Receive and set up your payment terminal (if you signed up for Lightspeed Payments or integrated payment processor).Receive a Lightspeed Payments email (if you signed up).Received and set up your hardware bundle ( desktop or iPad).Sign up and attend the How to set up your account (managers) webinar. Register rules (if sell restricted products). ![]() Set up your Retail POS account by following these sections of the getting started guide. The timeline and checklist are simply included for guidance. You may also start selling with Retail POS in more or less than four weeks. Keep in mind, however, that you may only need some of the features included in the checklist. Now that you have the general overview of the getting started process, here’s a week-by-week checklist of what you need to complete to start selling with Retail POS. Received and set up your payment terminal (if you signed up for Lightspeed Payments or integrated payment processor).Received and set up your hardware (if you purchased a desktop or iPad bundle).Started to format your item import file.Exported your items from your previous POS (if you can).They’ll also make sure that you’ve completed the following: In your first and second week, a Customer Success agent will check in with you to make sure you understand the getting started process (following the getting started guide and attending webinars). ![]() We encourage you to attend both webinars and your employees to attend the second.Īs a general timeline, getting started with Retail POS takes about four weeks. Webinars are online training lessons where you, your employees and other Retail POS merchants can get a live walkthrough from one of our Product Specialists and ask questions. To review what you’re learning in the guide, two webinars are held weekly: The guide is made up of Help articles and videos and its goal is to teach you these two essentials: ![]() To start selling with Retail POS, follow the getting started guide. ![]()
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